AI Collections, Tested Under Real Agency Conditions
Same Accounts, Same Rules, Better Results
This case study documents a client-run champion–challenger test comparing three established agencies and Kompato across a $240M charged-off personal loan portfolio. All operators worked under the same settlement policies, compliance constraints, and measurement logic. The result is a rare, apples-to-apples comparison measured on cumulative liquidation over time. Learn about:
- How the Experiment Was Run
- Performance Outcomes
- Risk & Compliance Monitoring
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A $240M charged-off personal loan portfolio, split four ways, measured on cumulative liquidation.
Preview from the full case study
PDF download includes monthly cohort curves, ramp context, and compliance outcomes.
Liquidation Uplift vs. Avg. of Peers
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AI-to-Human Escalation Rate on 120K Calls
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AI-Led Interactions
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