Kompato is a tech-enabled debt collection agency that leverages advanced artificial intelligence (AI) to enhance communication and provide consumers with a seamless and efficient way to resolve outstanding debts. Our AI-powered virtual agents can answer questions, help set up payment plans and guide you through the payment process 24/7. You can interact with our digital agents via phone, email, text, or our online portal

Financial institutions and businesses that need to recover outstanding balances may partner with a debt collection agency to assist with the process. If you have received a communication from Kompato it means that a creditor or debt buyer has engaged us to help resolve the balance.

Our clients choose to work with Kompato after a thorough vetting process, ensuring we meet high standards for ethical and consumer-friendly collections. Our mission is to provide a compassionate and understanding approach to debt resolution, offering flexible solutions that work for you. If you have any questions or need assistance, we are here to help.

Absolutely, our virtual agents are well trained to assist you 24/7, but if you prefer to speak with a live agent, you can request for the same at any point during the call. 

We offer a variety of payment methods to make it as easy as possible for you to pay your account. The payment methods we accept include:

• Credit/Debit Cards: You can pay using major credit or debit cards, including Visa, MasterCard, American Express, and Discover. Payments can be made online, by phone, or through our automated system.
• Bank Account (ACH) Payments: We accept payments directly from your bank account using ACH transfers. You can schedule payments from your checking or savings account online or over the phone.
• Checks (Paper or Electronic): You can make payments via personal check, cashier's check, or money order. Please send checks to the address provided on your billing statement or contact us for instructions on how to submit it electronically.
• Online Payments: You can make payments securely through our online portal using a variety of methods, including credit card, debit card, or ACH transfer.
• Phone Payments: You can also make payments over the phone by calling our customer service team at 1 (888) 566-7280. We accept credit/debit cards and ACH payments over the phone
   

Yes, safeguarding your personal and financial information is a top priority. Kompato follows industry-standard security measures, including data encryption and compliance with the Payment Card Industry Data Security Standard (PCI DSS). Your information is handled with the utmost confidentiality.

Yes, you can set up a payment plan to manage your debt in a way that fits your budget. We offer flexible options to help you make payments over time.

To start the process, please reach out to our customer service team by phone or email. A representative will discuss your account and work with you to create a payment plan based on your financial situation.

If you believe there is an error with the debt or that it does not belong to you, you have the right to dispute it. You can submit a dispute by phone, email, or mail. We will investigate and provide verification. If an error is found, we will correct it with the current creditor.

You can reach our team through multiple channels:

Phone: 1 (888) 566-7280

Email: [email protected] 

Mailing Address: 3710 Rawlins St., Ste. 1420, Dallas, TX 75219